Refund Policy

We do our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below:

Full Refund Possible If

You received a defective item.

The ordered item(s) is lost or damaged during transit.

The ordered item(s) is past its expiry date.

Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank's policy that delays the refund timing and we have no control over that.

How to Request a Refund

To request a refund, simply email us your order details, including the reason why you're requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.

If you have any queries, do call our help desk at +91 99406 22774, email us at or contact our customer support executives through phone numbers+91 44 23615411/23615413. We're here for you!

Return Policy

We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an incomplete order, damaged or incorrect product(s), Company will bear the shipping charges for product return,please notify Customer Support immediately or within 3 working days of receiving the products, to ensure prompt resolution. Please note that We will not accept liability for such delivery issues if you fail to notify us within 3 working days of receipt.


The decision* of the Company shall be final. *(contact the company directly for any cancellations within 6 hours of order confirmation)

Contact Us

If you have any questions on how to return your item, contact us.

Email id here:

Email id here: Contact Number here: +91-44-23615411 / 23615413/+91 99406 22774

Postal Address : Regenix Drugs Limited,Jamals Sonu Terrace, 42/1, Loganathan Nagar I street, 100 Feet Road, Choolaimedu, Chennai – 600094.